The terms "you", "your" and "yours" refer to the member utilizing the Site to obtain Services. The terms "we", "us" and "our" refer to SurveyPool, Inc.
Personal Information refers to any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself.
We use this information to:
We will not sell or receive payment for licensing or disclosing your personal information under any circumstances. We will not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
Throughout the Site, we provide various services including posting of surveys and email campaigns. We are contractually bound to keep member data private and prevent this information from being shared across multiple members.
We are not responsible for our members’ privacy policies and make no representations about their accuracy. If you have questions about our members' practices, please check their privacy policies and/or contact them directly.
All surveys conducted through the Site are hosted using our services but are sent by the party conducting the survey. Members use our service to send surveys to other members or to post survey links on a website.
Our service complies with the United States/European Union Data Protection Safe Harbor Arrangement. We process Personal Information on behalf of the member conducting the survey. To "process" information means to carry out an operation or set of operations on the information, such as collecting, recording, storing, disclosing, or organizing it. We will only process Personal Information of members as survey respondents pursuant to the instructions of the member conducting the survey. We may use the services of third-parties to process Personal Information in accordance with purposes identified for such information by the member conducting the survey.
Information that members as survey respondents provide for a survey passes through our service and resides on our servers. This information may be stored and processed in the United States or any other country in which we or our third party service provider may choose.
Members as survey respondents should refer to the member conducting the survey to understand the privacy practices that apply to the information that the latter is collecting. We do not review or monitor the compliance by the members conducting the surveys with their respective privacy policies. We are not responsible for the privacy policies and practices of our members. You participate in the surveys and provide Personal Information on such surveys at your own risk.
Members who conduct surveys can share the survey date including questions and responses with others. We are not responsible for any such sharing by survey conducting members. Once you post a survey on the Site, it is given a unique URL and that URL is not shared with other surveys. We do not claim any rights to the contents of the survey.
Survey results are stored by is in secure location as part of the data of the member conducting the survey. We will not or allow any one to or attempt to read or access the survey results unless authorized by the member conducting the survey.
We store your data in unique databases that are secure and not shared by other member. Your data is isolated from every other member. A member cannot at any time view your personal information. Data that is passed from your browser to us through the use of a cookie is encrypted with different encryption methods.
When you use the Site for an email campaign, the address list and accompanying data is delivered to a transport server and queued for final delivery. Upon final delivery, the job file is deleted and there are no backups. If a problem occurs prior to final delivery, you must re-queue the entire job. We do not cross-mix any of our member data job files. This ensures that your data remains private all the way to the point the message leaves our facility for the destination mailbox. We keep your email campaign data private and this data is never shared with third parties except when required by law.
To enhance the user experience, we may from time to time send you service related announcements and information on new services. You may opt out and choose not to receive such communication from us.
Every time you visit the Site, our servers automatically recognize your IP address. We use IP addresses to analyze trends, administer the site, track your movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Credit information that you and credit authorizers provide when you make payments by credit card or electronic check for products, dues or other services via the site will only be used to process the transactions you request.
While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.